Back office outsourcing for the work that has to be right.

Back office work rarely makes headlines, but it is where small errors compound. A missed CRM update, a reconciliation done late, a KYC check that sat in someone's inbox. When that work lives with expensive senior people, it gets done between other priorities, and the process lives only in their heads.

LimTC builds dedicated operations and back office teams that own this recurring work, follow your rules exactly, and write the process down so it never has to be re-taught.

Signs it is time to outsource back office work

• Senior staff spend hours on data checks, coordination and follow-ups
• Deadlines are met only because someone chases them
• Small errors keep slipping into invoices, records or reports
• The process exists only in one person's head
• Every new hire is trained from scratch, again

What your back office team handles

• Data entry, data quality and document processing
• CRM updates and record hygiene
• Invoicing, reconciliation and payment follow-up
• KYC checks and customer onboarding operations
• Process capture and knowledge base setup

Built for accuracy

Back office work is judged on accuracy and consistency, so we build QA and documentation in from the start. Every task gets a written procedure, a clear owner and a check, and the knowledge base belongs to you.

How it works

1. We map the role with you. On the first call we build the Ideal Candidate Profile together: English level, tone, technical depth, schedule and the domain knowledge your customers need.
2. We source for your role only. Every search starts fresh against your profile, and every candidate passes three stages of internal screening before you see them.
3. You interview and approve. Nobody joins your team unless you pick them in a final interview.
4. Training is captured, not lost. Your team trains the new hire; we capture everything and turn it into a knowledge base and written processes you own.
5. You choose who runs the day to day. Your own managers or a LimTC project manager. A dedicated senior project manager is included on every engagement either way.

A typical role fills in two to three weeks. See the full process.

Why teams choose LimTC

• Every hire approved by you. You see the finalists, you make the call.
• Dedicated, not shared. Your team members work for you, not across five other accounts.
• People who stay. Average specialist tenure at LimTC is four years, so the context your customers rely on does not walk out the door.
• Your tools, your data. The team works inside your help desk, chat and systems. No third-party sub-processors.
• Monthly billing, no lock-in. We earn the renewal every month.

Frequently asked questions

What is back office outsourcing?

It means handing recurring operational work, such as data processing, CRM updates, invoicing, reconciliation and onboarding operations, to a dedicated external team that follows your processes inside your systems.

Is it safe to outsource work that touches customer or financial data?

The team works inside your own tools under your access controls, and LimTC uses no third-party sub-processors. You decide who can see what, and access is removed the same day someone leaves.

What if our processes are not documented?

That is common. We capture the process during the first weeks and turn it into a written knowledge base you own.

Can the team cover several back office functions?

Yes. Many clients start with one function, such as CRM and data quality, and extend the same team into invoicing or onboarding operations once it is running well.

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